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china medical university hsinchu hospital Won the SNQ (National Quality Mark) Battle Meritorious Award
China medical university hsinchu hospital has won two SNQ (National Quality Mark) awards this year, namely "Full mobilization order for the goalkeeper of epidemic prevention - leaving traces when you walk through it", and "Multi-mode pain relief - long-term pain relief guided by precise ultrasound guidance technique". Consultant Chen Junxian, Director of the Department of Infectious Diseases Zhang Kaiyin, and Director of the Department of Anesthesiology Wen Jiming took the stage to accept the award.
Dean Chen Ziliang said that the hospital cooperates with the Ministry of Health and Welfare to carry out high-standard epidemic prevention measures, including medical diversion, wearing masks, infrared temperature measurement, real-name login, and regular disinfection of the environment, etc., to fully maintain the medical environment for the public, and please feel at ease. Facing the biggest challenge of COVID-19, avoiding long queues outside the hospital to see a doctor. The University of Traditional Chinese Medicine Hsinchu Affiliated Medical Center is the first in the country to design an electronic TOCC form together with the Information Office. Patients and their families can use QR-code, official website or paper In this book, you need to fill in the travel history/contact history when you are admitted to the hospital, provide TOCC inquiries for medical staff, quickly complete the epidemic investigation, contact tracing and real-name login.
Zhang Kaiyin pointed out that the electronic TOCC form not only improves the efficiency of doctors' consultations, but the hospital conducted a satisfaction survey on all hospital staff, and as many as 92.1% of the staff felt at ease with the hospital's epidemic prevention policy. And compared with the same period last year, the number of visits has not decreased but also increased, from about 200,000 from January to September 2010 to 500,000 in the same period from January to September 2019. It can be seen that during the epidemic, the quality of medical services was highly praised by the villagers. affim. It also saved 42,000 sheets of paper and reduced carbon footprint by 25.3 kg.
Xie Songhuai, director of the information office, said that through the Internet connection, the villagers first fill in the skip-the-line, and fill in the content in addition to personal information, including whether they have fever symptoms, and TOCC (travel history/occupation history/contact history/group history). After completing the questionnaire, it takes about It only takes one minute, and it takes only 30 seconds to complete the follow-up record copying. Our hospital also designs English, Indonesian, Vietnamese and Thai versions especially for local conditions.
Wen Jiming, Director of the Department of Anesthesiology, said that the hospital pioneered the "Multi-mode Pain Relief-Precise Ultrasonic Guided Long-acting Pain Relief Technique". The seven-day long-acting pain reliever was developed by a Chinese. The depth of the effective pain relief injection allows the injection site to reach the deep layer of the muscle more accurately, effectively improving the postoperative pain of the patient. From January 2018 to September 2019, there were 1761 cases in the hospital, and 0% of the injection sites responded, and there was no swelling or foreign body sensation, and the satisfaction rate was as high as 81%.